Shipping Policy
Shipping Policy
Shipping Policy for Obbo Fashion Hub
Welcome to Obbo Fashion Hub! Thank you for choosing us for your T-shirt shopping needs. We are committed to delivering high-quality products promptly and efficiently. Our shipping policy is designed to ensure a seamless and timely delivery process for all your orders.
Order Processing Time
Our dedicated team processes all orders within 1 business day, Monday through Friday.
Delivery Period
- Orders within the USA are delivered in 1 to 2 business days using our Express Delivery option.
- Shipping times begin on the day of shipment, not the purchase date.
- Delays may occur due to incorrect address details, unforeseen circumstances, or external factors beyond our control.
Order Cut-off Time
Our order cut-off time is 5:00 p.m. GMT. Orders placed after this time will be processed the next business day.
Shipping Costs
We offer Express Shipping at a flat rate of $11.99 throughout the USA for all orders.
Method of Delivery
We partner with reliable carriers such as Royal Mail, DPD, DHL, or FedEx to ensure your orders are delivered safely and on time.
Non-Shipping Days
Please note that we do not process or dispatch orders on weekends or public holidays.
Shipping Confirmation
Once your order has been shipped, we’ll send you a confirmation email containing your tracking number. The tracking number will become active within 24 hours of dispatch.
Item Misplacement
If your T-shirts do not arrive within the specified timeframe:
- First, contact the carrier directly for assistance.
- If the issue persists, reach out to us at support@obbofashionhub.com, and we will investigate further.
Incorrect Address
If your order is returned due to an incorrect address, you will be responsible for additional reshipping fees. Please contact us at support@obbofashionhub.com for assistance in such cases.
Address Change
If you need to modify your delivery address:
- Contact us at support@obbofashionhub.com or call +1 7153187399 within 24 hours of placing your order.
- Address changes are not possible once the order has been dispatched.
Order Cancellations
- If you wish to cancel your order, contact our customer service within 24 hours of confirmation.
- Once the order has been shipped, cancellations are no longer possible. Please refer to our return policy for further guidance.
Damaged Items During Transit
If your T-shirts arrive damaged, please:
- Email us immediately at support@obbofashionhub.com with clear photos of the damaged item.
- We will provide a free exchange or refund for the damaged product after reviewing the issue.
CONTACT INFORMATION:
Trade name: ObboFashionHub
Phone number: +1 7153187399
Email: support@obbofashionhub.com
Physical address: 1004 Main St, Eau Claire, WI 54701, United States