Return and Refund Policy
Return and Refund Policy
Return and Refund Policy for Obbo Fashion Hub
Thank you for shopping at Obbo Fashion Hub! We are committed to ensuring your satisfaction with our high-quality T-shirts. To provide you with a hassle-free experience, we’ve outlined the following return and refund policy:
30-Day Return Window
At Obbo Fashion Hub, we offer a flexible 30-day return period. You can request a return within 30 days of receiving your order. To qualify, items must be in new, unused, and undamaged condition, with all original tags and packaging intact.
How to Initiate a Return
To initiate a return, simply contact us via email at support@obbofashionhub.com. Our team will guide you through the process and provide a return authorization, including detailed instructions for shipping the item back to us. Please note that returns without prior approval will not be accepted.
Return Shipping Guidelines
- For Defective Products: We’ll provide a prepaid return label for defective or damaged items.
- For Customer Remorse: If you’re returning items for reasons such as a change of mind, customers are responsible for covering the return shipping costs.
Accepted Product Conditions
We accept returns only for items that are in new and unused condition. Returns that do not meet these criteria may not be eligible for a refund.
Restocking Fee
We do not charge any restocking fees for returns.
Damaged, Incorrect, or Missing Items
Upon receiving your order, please inspect it carefully. If any item arrives damaged, incorrect, or incomplete, notify us immediately by emailing support@obbofashionhub.com. We’ll address the issue and arrange for a replacement or refund promptly.
Exchanges
We gladly process exchanges for defective, damaged, or incorrect items. To request an exchange, contact us at the above email address, and we’ll assist you with the process.
Refunds
Once your return is received and inspected, we’ll notify you about the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your original payment method. Processing times may vary depending on your bank or credit card provider.
Contact Us
If you have any questions or need further assistance regarding returns or refunds, please don’t hesitate to reach out to us at support@obbofashionhub.com.
CONTACT INFORMATION:
Trade name: ObboFashionHub
Phone number: +1 7153187399
Email: support@obbofashionhub.com
Physical address: 1004 Main St, Eau Claire, WI 54701, United States